All of a sudden some day, Outlook 2013 stuck at start and goes into a loop of “Loading Profile” screen and won’t go ahead even after waiting for hours. This issue was very common in Windows 8 and now it’s been observed on Windows 10 too. And if you think that your .pst file has gone bad or got corrupted, and you try to rename it or move it, Outlook won’t let that happen when you may have killed the Outlook completely from task manager. So, let’s fix these issues:

• Outlook Frozen At Loading Profile
• Outlook Loading Profile Stuck 2019 Video

[Fix] Outlook 2013 is Stuck at “Loading Profile” Screen

Solution 1

If Outlook is not allowing you to rename your .pst file, that means either Outlook is still using it or if you have any indexing application installed in your computer like Copernic, then more chances are that it’s being indexed by Copernic. So, with outlook, you need to kill your indexing software too. Upon doing so, try renaming the .pst file and check if Outlook opens. If it does, that means your Outlook Personal folder file (.pst) got corrupted. So, you need to repair that, follow below given steps:

How to Repair a .pst file

1. Exit Outlook, and browse to <drive>:Program Files — or, if you see a Program Files (x86) folder on the same drive, browse to that instead. For example, C:Program Files or C:Program Files (x86).
2. In the Search box, type Scanpst.exe.

If the search doesn’t find Scanpst.exe, try searching in the alternative folder mentioned in step 2, above — Program Files or Program Files (x86).

1. Double-click Scanpst.exe.
2. In the Enter the name of the file you want to scan box, enter the name of the .pst file you want the tool to check, or click Browse to select the file.
3. By default, a new log file is created during the scan. Or, you can click Options and choose not to have a log created, or to have the results appended to an existing log file.
4. Click Start.

If the scan finds errors, you’re prompted to start the repair process to fix them.

The scan creates a backup file during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click Browse to select the file you want to use.

1. Click Repair.
   A copy of the log file is saved to the same folder as the .pst file.
2. Start Outlook with the profile that contains the Outlook Data File that you repaired.
3. Switch to the Folder List view in the Folder Pane by pressing Ctrl+6.

In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can’t place in their original structure.

You can create an Outlook Data File, and drag the items in the Lost and Found folder into the new data file. After you’ve moved all the items, you can remove the Recovered Personal Folders (.pst) file. This includes the Lost and Found folder.

If you can open the original Outlook Data File, you may be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. You may be able to recover items from the backup file that the Inbox Repair tool couldn’t recover.

To recover items from the backup (.bak) file, make a copy of it and give the copy a new name with a .pst extension, such as bak.pst. Import the bak.pst file into Outlook, and then use the Import and Export Wizard to import any additional recovered items into the newly created .pst file.

Solution 2

Press Windows Key + X > Select Command Prompt (Admin)

Type in following command and press enter:

chkdsk c: /f

Restart your computer. Now Outlook 2013 should open without any issue.

Solution 3

Sometimes “Loading Profile” issue also occurs because of conflict with any add-ons or profile corruption. To fix these issues, follow below given steps:

1. You need to Open Outlook in Safe mode. For doing so:
2. Press Windows key + R. When Run command box opens:
3. Type – Outlook /safe and press Enter.
4. Now, if your Outlook 2013 opens, disable the faulty add-ons:
5. Go to Outlook 2013 > File > Options.
6. Click on Add-ons > Select COM Add-ins under Manage > Go
7. Disable all add-ins or the ones you think could be faulty.
8. Click OK.
9. Close the Outlook 2013 and re-open normally using the icon on desktop or from start-menu.

Or even your Outlook 2013 doesn’t opens in Safe mode, you need to create a new profile. To create a new profile in Outlook 2013, check the steps given at this link.

Solution 4

If you have SonicWall VPN or any other VPN software installed, either uninstall them or remove the application from startup of windows and then restart your computer. If VPN softwares are the culprit, disabling their automatic startup or uninstalling them should resolve the issue.

Solution 5

If you work in a corporate where uninstalling a VPN service is not allowed and opening the Outlook 2013 in safe mode works fine for you, that means add-ins from VPN software are creating the trouble for you. So, try to run either of the following commands in Run command box:

outlook.exe /resetnavpane or outlook.exe /resetfolders

If Outlook works fine after running first command, let it be or try 2nd command. Any of the one should work for you. But upon running 2nd command, it would take a while before Outlook may open successfully.

Solution 6 (For Windows 7 and 8 users)

Open Run command box by pressing Windows key + R.

Type in services.msc and Enter.

Locate “Desktop Window Manager Session Manager” and double click it.

Change Startup type: from Automatic to Disabled.

Restart your computer. Now Outlook 2013 should Open fine.

Solution 7

If you use Lync, close it.

Open Task Manager, find Lync application in Processes tab.

Right click on it and select End Task.

Now Outlook 2013 should open fine.

Solution 8

Kill “Desktop Windows Manager” (in Windows 10) in Task Manager.

For Windows 7 and 8 users, Solution 6 is applicable for you.

Now Open Outlook 2013 and Verify.

Solution 9

If out Outlook is stuck or crashed while you were trying to setup an email-account, that means you have a corrupted file. So, you’ll need to remove the profiles of Outlook from registry. Follow given steps:

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Open Registry Editor by typing regedit in Run command box and Enter.

Outlook Frozen At Loading Profile

Navigate to following path in Registry Editor:

HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0OutlookProfiles<Your Profile>

Delete every profile or the profile for which Outlook is giving you trouble.

Also delete those profiles from following path:

C:Users<Your User>AppDataLocalMicrosoftOutlook

Now open Outlook 2013 and reconfigure your Email-accounts.

Solution 10

Sometimes Hardware Acceleration too can cause the issue. Open Outlook in Safe mode as mentioned in Solution 3 and go to:

File > Options > Advanced

Scroll down to Display and Tick Check on “Disable Hardware Graphics Acceleration“.

Close Outlook 2013 and Restart your Computer.

Is Microsoft Outlook running super slow? Still have the loading dataset message showing up for you? I just love it when Microsoft tries to make their software better by adding a bunch of useless features to them! I have no idea why it would take hours to load a single profile!

Unfortunately, making sense and talking about Microsoft products at the same time is usually not possible, so you’ll just have to live with the fact that each newer version of Windows and Office is only going to slow your computer down even more!

So, if you’re in the middle of checking your email or creating a new rule and suddenly everything grinds to a halt with “loading dataset” showing up or Outlook just being stuck, you’ll have to take some tough actions against Outlook if you ever want to be able to do any work.

Here’s a couple of ways you can speed up Outlook and hopefully get rid of those annoying delays and hangups:

1. Disable Useless Outlook Add-ins

Yes, they are useless, except for one maybe. In order to disable all of the add-ons that are active by default, you’ll need to open Outlook in Administrative mode (on older versions of Outlook).

First, go to C:ProgramsMicrosoft OfficeOfficeXX, right click on the Outlook.exe program and choose “Run as Administrator”.

Then, once Outlook loads, go to Tools from the top menu and then Trust Center.

In newer versions of Outlook, you click on File and then Options. You’ll see Add-ins listed on the side of the Outlook Options dialog.

Click on Add-ins in the left hand menu and then click on the Go button at the very bottom of the dialog where it says Manage and has a drop down box.

Now you’ll get a list of add-ins that you can uncheck. I suggest you un-check ALL of the add-ins except for Windows Indexing.

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Go ahead and choose the other option in the drop-down box, which is Exchange Client Extensions. Do not disable the Exchange add-ins if you’re connected to a corporate network.

This one change significantly increased the speed of my Outlook installation. It also helped to reduce the number of instances of loading dataset.

2. Disable RSS feeds in Outlook

Another annoying default feature in Outlook is the large number of RSS feeds that come pre-configured and that eat up resources in due to synchronization.

Outlook will keep checking for updates to these feeds and therefore slow things down considerably. If you use another reader for your RSS feeds, like Google Reader, make sure to remove the RSS feeds from Outlook.

In Outlook, go to Tools, Account Settings and then click on RSS Feeds.

Outlook Loading Profile Stuck 2019 Video

In newer versions of Outlook, click on File and then click on Account Settings on the Info tab.

As you can see, I’ve removed all of my RSS feeds so that no CPU power is being used up for this purpose! Just click the remove button for each RSS feed listed.

3. Compact your Outlook.pst Personal Folder

One other thing you can do to speed up Outlook is to compact your email folders so that they are not as large. It’s best to delete out any emails with large attachments or even to archive some emails if your file is larger than 1GB.

In older versions of Outlook, click on File and then Data File Management. In newer versions of Outlook, you click on File, then Account Settings.

Click on the Data Files tab and then double-click on the data file that you want to compact.

Now go ahead and click on the Compact Now button to reduce the size of the personal folder file.